commercerecovery

Chargeback recovery for Shopify

Lost a chargeback?
Take the next step.

Review eligible cases. Request payment from your customer. Manage recovery inside Shopify.

No monthly fee. No minimum chargeback amount.

20% of successfully recovered funds.

Commerce RecoveryFictional example

Your Shopify chargebacks

Ready for your next step.

Shopify
Order #1048Eligible for review
£168.00

Lost chargeback. Delivered order.

Review before you submit.Review case
Nothing starts automatically without your approval.

Illustrative app view. Merchant-controlled recovery. No guaranteed outcome.

Simple by design.

Your recovery.
Your decision.

From the first review to the next payment request,
you decide which cases to pursue.

01

Review.

Check lost chargebacks, delivery details and customer contact information.

02

Approve.

Review the payment request. Submit eligible cases individually or together.

03

Stay in control.

Follow the timeline. Pause or close recovery whenever you need to.

Connecting or syncing never enables automatic recovery.
Automatic recovery always requires your explicit approval.

Only pay when you recover.

Success has
a simple price.

20%

of successfully recovered funds.

£0Monthly fee.
No minimum.Chargeback amount.
You choose.Which eligible cases to pursue.

On your Shopify bill.

Shopify success fees are charged through your Shopify bill.

Install Shopify app

A few things to know.

Is there a minimum chargeback amount?

No. There is no minimum chargeback amount. Cases still need to meet the recovery eligibility requirements.

Does recovery reverse the chargeback?

No. This is a customer payment request after a lost chargeback. The bank’s decision remains unchanged. Recovery is not guaranteed and customer liability is not assumed.

Can I control which cases enter recovery?

Yes. Review and submit eligible cases yourself. Connecting a provider does not enable automatic recovery. You must explicitly enable it, and you can pause or close submitted recoveries.

For Shopify merchants.

Your next step.
Starts here.

Install Shopify app

No monthly fee. No minimum chargeback amount.